Support

Need a hand with BeeBall? Write to beeballspelling.support@gmail.com. We aim to reply within a few business days.

Reporting a problem

The easiest way is in the app: open Settings, then Support & Privacy, then Contact Support. That opens an email with your app version and device details filled in. You can read and change all of it before you send it.

Writing from somewhere else? Tell us:

• what happened, and what you expected;
• your device and its system version (for example, iPhone 15 on iOS 19);
• the app version, from Settings > About BeeBall.

Common questions

Is there sound on silent mode?

Yes, on iPhone BeeBall plays sound even with the silent switch on. If you hear nothing, check that Sound is on in Settings and that both volume sliders are up, then turn up your device volume.

How do hints and skips work?

You get 2 hints a game, and each one places 2 letters. Double-tap Skip to swap a word, for 2 seconds off the clock. There's more in the app under Settings > Help.

Why was my shot blocked?

Letters go in the hoops in turn: left, middle, right, then left again. A block means the letter or the hoop was wrong for that spot in the word.

Where are my scores saved?

On your device only. BeeBall has no accounts and no cloud saves, so deleting the app deletes your scores and progress.

Does BeeBall collect my data?

No. Nothing you do in the app leaves your device. Read the Privacy Policy.

Is BeeBall OK for kids?

Yes. It's a family-friendly spelling game with no ads, no chat and no purchases.